Cookie Policy

Last Updated: February 17, 2024

Introduction
The following technologies are used by Atypical AI Corp. ("Atypical AI," "we", "us" or "our") and our service providers to automatically collect information (including the device data and usage data described in our Privacy Policy) through our websites and applications including ExamJam (the “Service”) and in connection with our marketing activities:

Cookies. Cookies are text files that websites store on a visitor’s device to uniquely identify the visitor’s browser or to store information or settings in the browser for the purpose of tracking user activity and patterns, helping the visitor navigate between pages efficiently, remembering preferences, improving the visitor’s browsing experience, and enabling functionality, and analytics. Cookies used on our site include cookies that we serve as well as cookies served by third parties that we work with to enable the services they provide, such as analytics services that track traffic and usage. You can learn more about cookies and how to control them at www.allaboutcookies.org.
Pixels. Also known as web beacons or clear GIFs, pixels are embedded in software code or invisibly in image files within webpages or HTML formatted emails and used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked, typically to compile statistics about usage of websites and the success of marketing campaigns. We may use pixels to collect information about your interactions with our email messages, such as the links you click on and whether you open or forward a message, the date and time of these interactions and the device you use to read emails.
Browser web storage. Also known as locally stored objects and referred to as HTML5, browser web storage functions like cookies but enables the storage of a larger amount of data
Chatbot features. The Service provides users with chatbots that users can use to get information and support. We and the third parties that support these features monitor and record the information you submit to the chat to enable the chat and for the other purposes described in our Privacy Notice. When you use these features, you are not communicating with a human.

The categories of data collected by these technologies are described in more detail in the automatic collection section of our Privacy Policy.

Cookies
‍The categories of cookies used on our sites include:

Strictly Necessary. These cookies are necessary for the website to function and cannot be disabled without disrupting basic site functionality.
Analytics. These cookies allow us to count visits and traffic sources and analyze user activity so we can measure and improve the performance of our sites. They help us to know which pages are the most and least popular and see how visitors move around the sites, including from marketing sites into applications.
Product Enhancements. These cookies allow the collection and analysis of data to understand how customers use the products so they can be improved.

The specific cookies used on the Services are as follows:

Name of the cookie	Category and purpose	Retention after visit	Who serves the cookie
X-Atypical-Redirect	Strictly Necessary: Stores original requested URL within Atypical's application, to be redirected after login	15 minutes	Atypical
__at_client_access	Strictly Necessary: Stores the access token for the Atypical application	15 minutes	Atypical
__at_client_refresh	Strictly Necessary: Stores the access token for the Atypical application	1 week	Aytpical
_ketch_consent_v1_	Strictly Necessary: tracking consent	Persistent	Aytpical/Ketch
__swb	Strictly Necessary: tracking consent	Persistent	Aytpical/Ketch
_swb_consent_	Strictly Necessary: tracking consent	Persistent	Aytpical/Ketch
_ga	Analytics: Identifies a single user across our domain	2 years	Google
_utma	Analytics: Tracks visitors across multiple visits	2 years	Google
_utmb	Analytics: Links all page views and actions within a visit	30 minutes	Google
_utmz	Analytics: Identifies which traffic source brought the user to the site	6 months	Google
_gat	Analytics: Used to throttle request rates to GA	10 minutes	Google
_gid	Analytics: Identifies a single user for a session	24 hours	Google
ph_phc_{id}_posthog	Product Enhancement: user session cookie for PostHog	365 days	PostHog
cwr_s	Product Enhancement: stores session data including an anonymous session ID (uuid v4) created by the web client. This allows CloudWatch RUM to compute sessionized metrics like errors per session.	-	Atypical/AWS
cwr_u	Product Enhancement: stores an anonymous user ID (uuid v4) created by the web client. This allows CloudWatch RUM to count return visitors.	-	Atypical/AWS
_hjSessionUser_{site_id}	Product Enhancement: Ensures data from subsequent visits to the same site are attributed to the same user ID in Hotjar	365 days	Hotjar
_hjHasCachedUserAttributes	Product Enhancement: Enables Hotjar to know whether the data set in _hjUserAttributes Local Storage item is up to date or not.	Session duration	Hotjar
_hjUserAttributesHash	Product Enhancement: Enables Hotjar to know when any User Attribute has changed and needs to be updated.	2 minutes duration, extended every 30 seconds.	Hotjar
_hjUserAttributes	Product Enhancement: Local Storage for Hotjar User Attributes	No explicit expiration	Hotjar
hjViewportId	Product Enhancement: Session storage user viewport details such as size and dimensions	Session Duration	Hotjar
hjActiveViewportIds	Product Enhancement: Local storage for active viewports IDs		Hotjar
_hjSession_{site_id}	Product Enhancement: Holds current session data.	30-minute duration, extended on user activity.	Hotjar
_hjCookieTest	Product Enhancement: Checks to see if the Hotjar Tracking Code can use cookies	Under 100ms duration, cookie expiration time set to session duration.	Hotjar
_hjLocalStorageTest	Product Enhancement: Checks if the Hotjar Tracking Code can use Local Storage	Under 100ms.	Hotjar
_hjSessionStorageTest	Product Enhancement: Checks if the Hotjar Tracking Code can use Session Storage.	Under 100ms.	Hotjar
_hjTLDTest	Product Enhancement: Enables HotJar to determine the most generic cookie path to use, instead of page hostname	Session duration.	Hotjar
_hjClosedSurveyInvites	Product Enhancement: Set when a user interacts with a Link Survey invitation modal. Ensures the same invite does not reappear if it has already been shown.	365 days.	Hotjar
_hjDonePolls	Product Enhancement: Set when a user completes an on-site Survey. Ensures the same Survey does not reappear if it has already been filled in.	365 days.	Hotjar
_hjMinimizedPolls	Product Enhancement: Set when a user minimizes an on-site Survey. Ensures that the Survey stays minimized when the user navigates through the site.	365 days.	Hotjar

Your choices
‍You can decide not to accept cookies or other technologies. If you do not accept our cookies or other technologies, you may experience some inconvenience in your use of our Sites. For example, we may not be able to recognize your computer or mobile device and you may need to log in every time you visit our Sites. Most browsers let you reject cookies, clear cookies and browser web storage, prevent pixels/clear gifs from loading, and block javascript software code. To do this, follow the instructions in your browser settings.For more information about how we collect, use and share your personal information, see our Privacy Policy.

‍Changes
‍The technologies we use may change from time to time and this notice is subject to change at any time.

‍Questions
‍If you have any questions about this Cookie Notice, please contact us at privacy@atypical.com.